SteelBeam OFF-ROAD™ (“SteelBeam”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains the types of information we collect, how we use it, and the rights and choices you have.
By using our website steelbeamoffroad.com (the “Website”), you agree to the practices described in this policy. If you do not agree, please discontinue use immediately.
1️⃣ Information We Collect
We may collect information in the following categories:
✅ Personal Information
Information that identifies or can identify you, such as:
- Name
- Shipping/billing address
- Email address
- Phone number
- Payment details (processed securely by trusted providers)
✅ Automatically Collected Data
Information collected through cookies and similar technologies, such as:
- IP address
- Device & browser type
- Pages visited & shopping behavior
- Clickstream & analytics data
These help us improve performance, enhance your shopping experience, and ensure security.
✅ User-Submitted Content
Any information you voluntarily provide, such as:
- Product reviews
- Survey responses
- Customer-service inquiries
2️⃣ How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide account access and order updates
- Offer customer support
- Personalize the shopping experience
- Improve Website performance and security
- Send marketing communications (with your consent)
- Detect and prevent fraud
We do not sell your personal information.
3️⃣ Cookies & Tracking Technologies
We use cookies to:
- Keep products in your cart
- Recognize you when returning
- Load pages faster
- Provide personalized recommendations
You may disable cookies in your browser settings. However, some features may not function correctly.
4️⃣ Sharing Your Information
We may share your information only with trusted third parties who help us operate our business:
- Payment processors
- Shipping carriers
- IT & analytics service providers
- Email and SMS communication platforms
These parties are required to keep your data secure and use it only to provide contracted services.
We may disclose information if required by law or to protect our legal rights.
5️⃣ Children’s Privacy
Our Website is not intended for children under 13 years old.
We do not knowingly collect information from children.
If you believe a child has provided information to us, please contact us to have it removed.
6️⃣ Your Choices & Rights
You may:
- Opt out of marketing emails at any time (unsubscribe link included)
- Disable cookies in your browser
- Request to access, update, or delete the personal information we store about you
📩 To submit a privacy-related request: [email protected]
7️⃣ Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data, including:
- Secure servers
- Encrypted payment processing
- Access controls & firewalls
However, no system is 100% secure—you share personal information at your own risk.
8️⃣ International Visitors
Our Website is primarily intended for customers in the United States and Canada.
If you access it from elsewhere, you are responsible for complying with local laws.
9️⃣ Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Website means you accept those changes.
10️⃣ Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
SteelBeam OFF-ROAD™ — Privacy Office
Email: [email protected]